Easy payment options
We accept PayPal, Visa, Mastercard, American Express, Discover, Checks or Money
Orders. Orders are shipped as soon as possible after payment is received. Please
allow up to 1 week for a check to clear before shipping.
Customer Satisfaction Guaranteed
We are positive that you'll be completely satisfied with any of the products
that we sell. If you are unsatisfied with a purchase in any way you can return
the item(s).
Return Policy
All returns must be confirmed before a refund can be issued. To confirm a return,
please contact us for return information before sending back the item(s).
Confirmed returns may be subject to a rectocking fee, and Unconfirmed returns
will be subject to a restocking fee. If you have to return an item becuase
our mistake, we will gladly refund the return shipping costs as long as the
return is confirmed first.
Restocking Fees
A fee will be charged for the following reasons: items returned in poor condition
(damaged due to improper use, installation, attempted installation, or from
being badly packed), items returned missing peices, items returned with no
explanation, items returned with no confirmation, items returned for no reason
other than a refund. Fees are 10%-20% of the original cost of the item(s)
when purchased.
Refunds
We will issue a refund within 1 week after the item(s) have been received and
return status has been determined. Refunds will be paid in the same manner
as the original payment.
Back Orders
You will be notified immediately if a part you order is back ordered. Most
back orders can be shipped within 1-7 business days. Full refunds will be
issued if you decide to cancel an order. Multiple items will ship together,
unless specified otherwise by you. Back order status is available through
email or by the phone.
Warranty
Many of the products we sell have manufacturer warranties. We
can help in directing or forwarding your warranty claims to the manufacturer.
Dealer Pricing
We offer dealer pricing on RAD Mfg. ATV & Motorcycle products. Contact
us for an application. We provide qualified dealers with a code that is
used during checkout to obtain a percentage discount on shopping cart orders.
No minimums.